In what would appear to be “fool me once, shame on you, fool me twice shame on me”, 2K Sports has released another incredibly buggy and failed version of NBA 2K15. Or at least, they’ve released it on the worst servers possible.
It’s launch day for 2K15, and a large chunk of the player base is unable to play the game for a wide variety of reasons. Some players are complaining that their game freezes installation right at 100%. Other players have some vague “Sony/Playstation” issue specific to just those consoles. Other players can’t connect to MyTeam. Then… the world came crashing down.
2K killed their own game. Some server issue happened, and suddenly everyone who HAD been playing MyCareer started being asked to recreate their MyPlayer, and all their progress was lost. Those who had spent VC on their characters? Gone. MyTeams are gone. Everything seemingly reset.
Where is Ronnie2K? Ignoring the massive amount of hate online.
The worse part is that they knew they had server issues, because 2K14 had server issues, and 2K had promised to fix those issues for 2K15. I’m actually seriously surprised that no one has sued 2K at this point. Even a quasi-good attorney should be able to prove negligence, and that 2K knew they were selling a defective product. The VC system definitely should NOT have been opened to the public until they were 100% sure people would not be losing their characters.
2K’s Response?
2K tries to pass it off as being “growing pains” of launch day, but I literally cannot think of another title (except perhaps GTA Online) where the game wasn’t playable at launch. I had no problems with Destiny at launch, or Titanfall, or Call Of Duty: Ghosts. All of those games are much bigger launches than 2K15, and have game modes that support a large amount of people in one place at one time. 2K15 can’t even support game modes that are simply 1V1 (MyTeam). I doubt the sales of 2K15 come anywhere near those three games, so how do they get to hide behind “launch day”? Why is that OK?
2K knows they sell shit products. I remember having an issue with 2K14 back in August, and I called their phone line. I was informed that they would be discontinuing their phone lines in September, interestingly right before the launch of 2K15. They literally cut their customer support down ahead of their biggest launch so that they could provide LESS customer service. 2K doesn’t care if you trade in the game now. They’ve already got your money. They don’t see money from trade-ins anyway. They’ve already won, and the only thing you can do to actually hurt them is to actually refrain from buying 2K products (ESPECIALLY 2K16) or band together for a class action lawsuit.
I’m guessing neither of those things will happen, and we’ll just see thousands of tweets at 2K this time next year complaining about the same damn server issues.
I don’t think it’s asking much to be able to play a $60 game after I buy it. If it isn’t ready, then push it back. (like how EA pushed back NBA Live).